Our mission
We want the best for every patient in the intensive care unit and for every family beside them. That is the whole mission. Everything we make serves it.
What we believe
You know your person. The team knows medicine. Care is best when both speak up. Family members are allowed to ask questions directly, and they should.
Medical language can make a scared family feel even more lost. Everything we write uses plain words. If a sentence needs a medical degree to understand, we rewrite it.
Nobody in an ICU waiting room should have to pay for basic information. The guide, the website, and every tool on it are free, and they will stay that way.
ICU nurses spend more time with patients than anyone else. We want their eyes on everything we publish, so the guidance families receive matches what actually happens on the unit.
What we do
A six-panel guide that fits in a coat pocket. It covers the monitors, the care team, how to advocate, support for siblings, and taking care of yourself. It is designed to live in ICU waiting areas, where families need it most.
Everything in the trifold, plus interactive tools you cannot print: flip cards for every care team role, a working ICU monitor you can explore, and a place to ask questions and get the guide by email.
We work to place the printed guide inside real hospital units, starting with Mount Sinai South Nassau on Long Island. A guide on a shelf in a waiting room reaches a family at the exact moment they need it.
Where we are going
We are honest about what is done and what is still a goal. Here is what we are working toward.
Get the printed guide adopted by the ICU at Mount Sinai South Nassau, with the hospital's logo on the cover and copies stocked in the waiting area.
Have ICU nursing staff review every page of the guide and this website, so families can trust that the information matches real practice on the unit.
Count how many guides get picked up and how many families request one by email, so we know the guide is reaching people and can show hospitals that it works.
Bring the guide to more ICUs on Long Island and beyond. Every unit that adopts it means more families who walk in with a notebook and a plan instead of just fear.
Share the guide with a family who needs it, follow us on Instagram, or reach out if you work at a hospital.
