The full ICU family guide is free for every family. Download it here

For nurses and nursing students

Where In Their Corner began.

Before it was an ICU guide, In Their Corner was a plan for free nursing resources in plain words. These five tools carry on that first goal.

October 6, 2024

It began with one resident and a stack of papers.

During her sophomore year, Caroline Woram visited a nursing home with CROSS, her school’s faith and service club. A resident there had been handed medical papers she could not follow, so Caroline sat with her for about four hours and explained every page.

Afterward, she started planning a free website that would put nursing and health information into plain words. That plan became In Their Corner, which later turned toward ICU families after her brother’s accident.

The reasons

Why it started with nursing.

Most adults struggle with health information

Only 12% of U.S. adults have proficient health literacy, according to the National Assessment of Adult Literacy.

Paperwork is written too hard

The AMA and NIH recommend patient materials at a sixth-grade reading level or lower. Many studies find real materials written well above that.

Textbooks cost too much

Nursing textbooks alone can cost a student $500 to $900 per semester, according to OpenStax at Rice University.

Explaining takes hours

Caroline spent about four hours walking one resident through her papers. A plain version could save that time for patients and nurses alike.

Tool · Plain-Language Word Swaps

Say it the way a patient would.

Common chart words and the plain words a patient is more likely to understand.

Instead ofTry saying
HypertensionHigh blood pressure
HypoglycemiaLow blood sugar
EdemaSwelling
FebrileHas a fever
AmbulateWalk
BilateralOn both sides
BenignNot cancer
NPONothing to eat or drink
PRNOnly when needed
ContraindicatedShould not be used

Tool · The Teach-Back Method

Check that the explanation made sense.

Teach-back is a simple way to make sure a patient understood what they were told. It works best one idea at a time.

  1. Explain one idea

    Use plain words and cover a single point before moving on.

  2. Ask for it back

    Ask the patient to explain it in their own words. Say you want to make sure you explained it well.

  3. Fill the gaps

    Clear up anything they missed, then ask them to try again.

  4. Write it down

    Leave the key points on paper they can take home.

Tool · Normal Adult Vital Signs

The ranges to know by heart.

Typical resting ranges for healthy adults. A care team may set different targets for a particular patient.

Vital signTypical adult range
Heart rate60 to 100 beats per minute
Breathing rate12 to 20 breaths per minute
Blood pressureBelow 120/80 mmHg is considered normal
Oxygen saturation95% to 100%
TemperatureAbout 97°F to 99°F (36.1°C to 37.2°C)

Tool · SBAR Handoff

A handoff in four parts.

SBAR keeps a report short and clear when a patient passes to the next nurse or doctor.

  1. Situation

    What is happening right now, in one sentence.

  2. Background

    The history that matters, such as the reason for admission.

  3. Assessment

    What you think is going on, based on what you see.

  4. Recommendation

    What you need from the next person, and by when.

Tool · Free Nursing Textbooks

Real textbooks that cost nothing.

Two academic projects publish full nursing textbooks online for free. Both are written and reviewed by nursing faculty.

OpenStax Nursing

Rice University’s OpenStax publishes eight free nursing textbooks, from fundamentals to pharmacology.

Browse OpenStax Nursing

Open RN

Free nursing textbooks led by Chippewa Valley Technical College, including Nursing Fundamentals and Nursing Pharmacology.

Read Nursing Fundamentals

These tools are for learning. Always follow your facility’s policies and your instructors.

Sources

Where the project went next.

The same plain-language approach now powers a free guide for families of ICU patients.

See the ICU guide
The free ICU family guideDownload